GuardRadar ("we", "us", "our") provides real-time guard monitoring software. This policy explains what data we collect, how we use it, and what rights you have.
Account data. When you sign up, we collect your name, work email, company name, and team size. We also collect contact form submissions.
Guard data. For each guard on your account, you provide a name and PIN. We do not collect biometric or location-tracking data.
Usage data. When the guard app is in use, we record sign-in / sign-out times, spot check responses (and missed responses), and incident reports logged in the app.
Device data. Standard server logs: IP address, browser type, and timestamps. Used for security and debugging only.
We do not sell your data. We do not share it with third parties except where required to operate the service (e.g. our hosting provider) or where required by law.
Data is stored on servers located in the United Kingdom / European Economic Area. Our infrastructure provider commits to UK GDPR and EU GDPR compliance.
Account data is kept for the life of the account plus 30 days after cancellation. Shift and audit data (spot check logs, handovers, incidents) is retained for 24 months by default, configurable per account. You can request earlier deletion at any time.
Under UK GDPR you have the right to access, correct, port, restrict, or delete your data, and to object to processing. To exercise any of these, email [email protected]. You can also complain to the ICO.
Data is encrypted in transit (TLS) and at rest. Access is role-based and audit-logged. We perform regular security reviews.
We use only essential cookies (session, auth). We do not use advertising or tracking cookies.
If we make material changes, we'll email active customers and update the date at the top. Continued use of the service after the effective date constitutes acceptance.
Questions? [email protected]